• REFUND POLICIES

Custom orders are by nature unique. It is difficult to predict if returned custom-made items will sell if restocked. Therefore, custom made items are non refundable.

1. READY TO WEAR:  All ready to wear sales are final. In stock items will be shipped within one business day from date of purchase.
2. CUSTOM SEWING RETURNS: Equal or higher value exchanges may be made as long as custom made items are returned in new condition. When checking for fit, please be sure to try on intimate items such as diapers and training pants over clean clothing.
3. CUSTOM KNITTING RETURNS: Refunds and exchanges are not accepted for custom knitting orders.

•  BULK AND WHOLESALE ORDERS 

Any custom item on the site may be purchased in bulk amounts for discount rates depending on the volume of the order.  Customers wishing to make such an order should email me to request a custom invoice.  Discount rates are as follows for bulk purchases:

All customers receive a discount code on their packing slip for a 10% discount on 1-4 items.

6-10 items = 15% discount

11-15 items = 20%discount

16-20 items = 30% discount

21 or more = 40% discount

• PAYMENT 

I accept transfers, credit cards and e-checks through PayPal. Paper checks and money orders are accepted.  Please contact me for mailing address and payment instructions.

• SHIPPING 

1. Orders are shipped via USPS unless the customer requests otherwise. Shipping charges are based on an estimated weight of each item ordered.
2. A handling fee of $1.25 is included in the posted shipping fee.
3. International orders will be invoiced separately for exact overage of paid shipping after the order is weighed and calculated for exact shipping.